Toll Charges FAQ
an EarthLink subscriber with an unlimited access plan, you will
never be charged for dialing in with one of their local access
numbers. The only charges you should incur with EarthLink are
your regular monthly service fees.
you don't choose an access number that's a toll-free call in your
area, you may incur additional charges from your telephone company.
more out about toll charges. And how to avoid them.
is a dial-up access number?
access number is a phone number used to connect to the Internet.
This is not necessarily a toll-free call.
a toll-charge call?
When you access
your EarthLink account, the modem for your computer is making
a telephone call. If the access number you are using to dial in
would normally be a toll-charge call when you make a regular phone
call, then it is still a toll-charge call. When your modem dials
it, you will incur the same toll charges from your telephone company.
I know if my dial-up number has a toll charge?
use any dial-up number for Internet access, we recommend that
you contact your local telephone company to verify that the number
in question would be a toll-free call for your area.
You can reach
your local operator by dialing "0". Let the operator
know what number you're dialing from and what number you plan
to use to connect to the Internet. The operator will verify whether
or not the number is a toll-free call for you.
It only takes
a few moments, and it could save you a lot of money. It is the
customer's sole responsibility to verify this information. EarthLink
is not responsible for any charges you may incur.
I use the EarthLink 800 or international access numbers?
All 800, 888
and international access numbers require additional fees, just
like a long-distance telephone call.