local dial-up access numbers

Use the menu below to find look up toll-free access numbers. This is the number your modem will dial to access your EarthLink account.

Note: Please verify with your local phone company to make sure the number you choose is a toll-free call. Simply call the operator from the place where your computer is used. Give the operator the access number you plan to use and ask the local operator if there will be any additional fees for dialing the number you choose.

EarthLink Toll Charges FAQ

If you're an EarthLink subscriber with an unlimited access plan, you will never be charged for dialing in with one of their local access numbers. The only charges you should incur with EarthLink are your regular monthly service fees.

However, if you don't choose an access number that's a toll-free call in your area, you may incur additional charges from your telephone company.

Below, find more out about toll charges. And how to avoid them.

What is a dial-up access number?

A dial-up access number is a phone number used to connect to the Internet. This is not necessarily a toll-free call.

What is a toll-charge call?

When you access your EarthLink account, the modem for your computer is making a telephone call. If the access number you are using to dial in would normally be a toll-charge call when you make a regular phone call, then it is still a toll-charge call. When your modem dials it, you will incur the same toll charges from your telephone company.

How do I know if my dial-up number has a toll charge?

Before you use any dial-up number for Internet access, we recommend that you contact your local telephone company to verify that the number in question would be a toll-free call for your area.

You can reach your local operator by dialing "0". Let the operator know what number you're dialing from and what number you plan to use to connect to the Internet. The operator will verify whether or not the number is a toll-free call for you.

It only takes a few moments, and it could save you a lot of money. It is the customer's sole responsibility to verify this information. EarthLink is not responsible for any charges you may incur.

What if I use the EarthLink 800 or international access numbers?

All 800, 888 and international access numbers require additional fees, just like a long-distance telephone call.